Managed IT Services

Stop waiting for your technology to break.

We understand when something goes wrong with your IT, everything grinds to a halt.  With a standard break/fix service contract, you have to wait for something to break before your provider can fix it.  This results in hours of downtime and what if you could keep your IT from breaking in the first place? At Digital Business Systems, we understand your staff should be spending their time delivering products and services and not recovering from virus attacks and hard drive failures.

We offer you a truly hassle-free experience, giving you everything at one fixed price, letting management know exactly what their IT spending will be with no surprises.  Our company spoils every customer with the personal touch of a small, devoted support team and 24/7 help desk.

With managed IT services from Digital Business Systems, you get:

  • Peace of mind – 24/7 System Monitoring
  • Less downtime – we identify and fix issues before they cause you problems.
  • Fewer disruptions – providing services remotely or overnight.
  • Predictable budgeting – all-inclusive, all-you-can-use, flat- rate IT services that include hardware and software.

IT Support & Help Desk Support

Digital Business Systems World Class Network Operations Center (NOC) provides unmatched technical support and expertise, 24x7x365. By absorbing up to 90% of routine tickets, our NOC takes the pressure off of your business, freeing you from costly labor and technology infrastructure investments – and allowing your most skilled employees to focus on revenue-producing projects.

Our 520 NOC technicians carefully monitor every netflow, hop, server and endpoint attached to your network.

Remote Monitoring and Management

Other providers offer remote monitoring and management software, but none can offer peace of mind like Digital Business Systems. Our RMM platform offers proactive problem resolution and is backed by our 520 NOC Technicians, who resolve thousands of alerts for you 24x7x365. Our service delivery team is an extension of your team –meaning our technicians are your technicians, and are here to help you meet the uncertain and ever-changing demands of IT.

Back Up and Disaster Recovery Solutions

They may be your clients, but we treat them like they’re ours. That means we’re proactive about all aspects of their data, and our expert technicians manage the entire backup process – from your clients’ machines to the cloud and everything in between. Any issues? Don’t worry; we can contact you by phone, ticket and/or email. No delays, no standing still, no hassle.

 


Managed services from Digital Business Systems provide you with reliable performance and predictable expenses.  That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and resulting downtime.


Become a Digital Business Systems customer and make your technology needs simple for you and your business!

What are you waiting for?  Contact us.